vIQing Payment Integration
The Seamless Payment Integration for Retail Pro
vIQing is Retail IQ’s premier solution for a seamless integration between Retail Pro and Payment Processing Platforms. Designed to act as an invisible bridge between all versions of Retail Pro and the EFT software used to process card payments, vIQing guarantees swift, accurate, and secure transactions.
When a cashier selects a debit or credit card tender in Retail Pro, vIQing handles the rest by communicating between the point of sale and the pinpad. It automatically initiates processing and then seamlessly returns the accepted or declined message back into Retail Pro to complete the transaction.
Why Retailers Outside the US Need vIQing
For international retailers, managing point-of-sale payments across different countries often means dealing with fragmented systems, varied software, and complex training requirements. vIQing solves this by providing a consistent interface for credit card tenders in multiple countries, which heavily simplifies deployments, staff training, and technical support.
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Unmatched Provider Flexibility: Through its innovative use of "plugin" Providers, vIQing gives your business the flexibility to choose the merchant service providers you actually want to work with. For example, in Canada, retailers can seamlessly interface Retail Pro 9 to Global Payments, Windcave, and Moneris.
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Built for Growth: Because of this modular plugin architecture, one provider can be used internationally with different card acquirers. The solution is specifically built so that new providers can easily be added to your current setup as your retail footprint expands.
Key Features & Operational Benefits
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Lightning-Fast Transactions: Keep your lines moving with rapid response times, typically processing within 2 seconds.
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Out of Scope for PCI/PA-DSS: vIQing does not process or handle sensitive card information during the message exchange between Retail Pro, the pinpad, and the acquirer. Because no card data is processed by the software, vIQing completely falls out of scope for PCI/PA-DSS certification.
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Eliminates Keying Errors: Automating the communication between the POS and the pinpad eliminates manual data entry errors, dramatically enhancing the customer experience at checkout.
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Upwards Compatibility: vIQing runs flawlessly with Retail Pro 8, Retail Pro 9, and Retail Pro Prism. Retailers running a mixed environment (e.g., upgrading from 8 to 9, or moving to Prism) can utilize the exact same familiar interface without skipping a beat.
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Streamlined Z-Out Reporting: Enjoy faster end-of-day z-out reporting in Retail Pro, as all credit cards and amounts are correctly identified. Management can also utilize a user-defined 'Group' to cleanly separate reporting totals for different settlement periods (e.g., separating Credit Card, Amex, and Diners).
Supported Partners & Acquirers
Depending on your region, vIQing interfaces with a robust network of global payment leaders:
Windcave: Available in NZ, AU, CA, MX, UK, and EU
Direct integrations: with Global Payments and Moneris
Global processing compatibility: including Alipay, WeChat Pay, Elavon, First Data, Paymark, ANZ, and Chase Paymentech